In 'An Open Letter to the Hospitality Market,' IQware CEO David Perkins proudly shares how the company has quadrupled its install base to more than 700 properties since 9/11 - solidifying IQware’s leadership position as Hospitality’s Single ...

The OpenTravel Alliance (OpenTravel) announces final agenda and keynote speaker for the 2011 North American Advisory Forum, to be held April 25-27 in Las Vegas.

ONEvision Hotel TV offers connectivity in one go

Current leadership books lack any discussion of what a leader needs to know now about technology to be effective going forward. Scott Klososky explains how to lead effectively in the information age with his speech 'A Technology Infused Leader' durin ...

Meticulous ‘Managing by the Numbers’ Spurs Profitability, Investor Satisfaction

Travel is one of few industries blessed with reliable, built-in buying seasons, and therefore, predictable consumer buying patterns and behaviors. From research and booking to take-off and arrival, the opportunities to capitalize on travel promotions ...

Travel has become a booming business in China as its economic growth has lifted incomes and given people more opportunities for leisure activities. And few companies tell the story of the country's travel surge better than Ctrip, China's biggest onli ...

The Travelport Universal API offers travel agency customers the ability to aggregate content and travel related services from multiple sources through one single connection. As part of the new agreement, HRG will gain access to additional content fro ...

The company says, there are a lot of family-owned, independent luxury hotels that sit trying to connect to the kind of customers Starwood already has. Starwood cites the Negresco in Nice, France as a potential property to have discussions with.

The most highly qualified prospects are the ones who are self-selecting, the ones who come forward and say, "I want to know more," meaning, "I care enough about your product to ask a question and wait for your response." When enterprises share these ...

Paid search marketing efforts have a big problem. Users of all those lovely Apple devices, like the iPhone, iPad, iPod Touch and the Mac primarily use the Safari browser. However, the Safari browser by default disables tracking cookies for online ads ...

Hotel industry news in brief...................

TripAdvisor announced the results of its pet travel survey of more than 1,200 U.S. travelers, revealing that the majority of animal owners feel pets make for prime vacation companions. Sixty-one percent of pet owners traveled with their furry friends ...

Have you ever gone home at the end of a long day and wondered what you really accomplished? By Ron Ashkenas

UK hotels saw Total Revenue fall by 1% during February compared to the same month a year ago, according to the latest survey by Vision Hospitality Asset Management, Europe's leading hospitality asset manager. Although Revenue per Available Room g ...

About half an hour into the redeye flight from Maui to Los Angeles last Wednesday, the cabin lights abruptly flashed on. But that didn't wake me up. It was the captain's announcement that jarred me to alertness. By Christopher Elliott

"The only thing constant in our business today is change. If you do not improve on today's service delivery, someone else will." By John & Kathleen Hogan

Burt Cabañas came to the hospitality industry in 1961 as a 14-year old pool boy, following an unexpected exile in this country from Cuba in the aftermath of Castro's revolution. He become a general manager at 25, ran a multi-unit operation ...

The pictures from Japan are utterly devastating. Destruction on an epic scale and the deaths of thousands of innocent people are hard to fully comprehend. My immediate thoughts go out to the families of loved ones who perished. With this in mind, I a ...

Given that today's revenue strategies and systems are more advanced than ever before, hotel revenue management and marketing executives are not only better able to forecast demand in advance, but also to adjust and change the rates according to u ...