Created by professionals who understand the unique challenges travel advisors face, the app ensures that advisors can focus less on juggling spreadsheets, photos, and notes - and more on curating exceptional client experiences.

At the 2025 Hotel Data Conference, industry experts discussed the importance of utilizing guest data to enhance the travel experience.

Google search resultsÐboth organic and paid-forÐstill play a crucial role in a successful direct booking strategy. With Travel Feeds in Search Ads, Google has given hoteliers another way to make their ads more effective and beat OTAs to cru ...

WhatÕs really costing you bookings and loyalty?

AI doesnÕt just make operations smoother; it turns communication, reviews, and personalization into measurable revenue growth. Here are five ways AI-powered guest experience platforms are unlocking profitability, illustrated by real-world exampl ...

Now in its sixth editionÑand the first to be published since the 2019 pre-pandemic versionÑthe all-new report provides hotel organizations with a practical and highly actionable roadmap for building smarter, faster and more profitable reven ...

The IDC MarketScape study examined the key strategies and capabilities that hospitality property management systems vendors are offering to the worldwide enterprise hospitality market.

Michelle Fischer recently stepped into the role of CEO at Tripleseat. With a deep background in both the events and technology spaces, she brings experience, energy, and a clear focus on helping customers thrive. We sat down with Michelle to learn mo ...

Hoteliers today deal with rising OTA fees, scattered guest information, and marketing efforts that donÕt always deliver the best returns. Yet thereÕs something many hotels already have, but rarely use to its full potential. Something with t ...

The office serves as a strategic hub, strengthening SiteMinder's presence across multiple countries at a time when properties connected to the platform in Latin America have grown by over 30% in the past two years.

Maestro Touch gives front desk workers access to a streamlined, optimized touch-based user interface designed from the ground up to provide unmatched mobility and utility

A new research report, based on a global survey of more than 250 hotel IT decision makers, reveals that the hospitality industryÕs much-discussed “data problem” is far from solved.

Premier destination centralizes its casino, hotel and restaurant operations on a common cloud platform to enhance operations and guest experiences

Execuvue business intelligence platform enables faster insights, more efficient analysis and smarter decisions for leading hotel asset management firm

Leading Middle Eastern hospitality group selects Lighthouse to power commercial decisions across 80+ properties

New tech stack and integrated website secures 71% growth for Sri LankaÕs largest hotel chain

Travel and hospitality commercial intelligence platform delivers near real-time market insights and revenue optimization tools through streamlined OPERA Cloud integration via OHIP

By integrating an all-in-one PMS with smart housekeeping technology, the hotel streamlined communication and improved productivity across departments

Insights from the BZT Annual Conference 2025

CRM isnÕt a magic wand. What works for a 200-property enterprise chain will fail spectacularly at an intimate boutique hotel, and vice versa. LetÕs break down the benefits of CRM for boutiques, resorts, and multi-brand portfolios in 2025, t ...