A restaurant manager at a five-star London hotel chain was told to get rid of older staff as bosses wanted girls who were sexy, blonde and with short mini skirts, a tribunal heard yesterday.

As director of public relations for Hotels.com, Taylor Cole averages three business trips a month, but is still occasionally surprised by her experiences on the road. By Rob Lovitt

The student blitz - an excellent technique for building sales and training the next generation. By Dr. John Hogan CHE CHA CMHS

Wyboston Lakes opt for EzRMS™ - delivered as a SaaS Solution

Integration of VFM Leonardo’s VScape System with Trust International’s yourVoyager CRS Simplifies Hotel Image Management for Chains.

According to PhoCusWright data they do. Travelers who visit planning and reviews, metasearch or other types of nontransactional travel websites have a higher conversion rate than other visitors. Yet, the difference in conversion rates is less dramati ...

According this article, the joint venture agreement between Expedia and AirAsia is a game changer in many ways. As for hotel marketers, they better take a second look at AirAsiaGo and GoRooms, which have faced challenges in securing allotments from h ...

In the new partnership, TripAdvisor content relating to key British tourist destinations is available on VisitBritain.com - a family of 30 websites in 21 different languages. Users of the website can now see the top ten attractions and restaurants fo ...

Mercure, Accor?s brand for midscale hotels, launched a a totally revamped website with more images and content. The website also focuses on the teams at Mercure, whose commitment to delivering excellent hospitality is one of the brand?s distinctive f ...

In most cases, the goal of a marketing email should not be to sell a product, register attendees or encourage downloads. Instead, its goal is to get a click. The email has to convince readers to click through to a custom landing page where the real s ...

Email marketing strategies have matured and are no longer strictly about increasing the number of subscribers. Today, the priority lies in building a quality list of names.

IQware’s Spa Management System has every tool you need to manage and grow your hotel’s spa and salon operations.

Hotel industry news in brief...................

Abu Dhabi's Saadiyat Island will be the site of the first Mandarin Oriental hotel in the region, with the opening scheduled for late 2013 or early 2014. This will be followed by one in Doha. By Manjari Saxena

UK inbound operator JacTravel has challenged London's hotels to prove they are not "profiteering" from the Olympic Games by hiking room rates during the event next year. By Rob Gill

Recent hotel transaction and performance studies indicate the hotel market in Europe is indeed on a path to recovery. By Stacey Mieyal Higgins

An analysis of the electronic ordering practices of the top 326 U.S.-based restaurant chains finds that fast-casual and quick-service restaurant (QSR) chains have moved forward with online ordering, although not on Facebook. The study, "Online, ...

The Big Apple's hotel market is being hit with an onslaught of new supply. Approximately 33 new hotels are scheduled to open this year, many of which are independent properties. But is it too much, too soon? By Shannon McMullen

InterContinental Hotels Plc (IHG.L), the world's top hotelier, expects to open a new brand of hotels specially developed for the Chinese market in 2012 or 2013, an executive said on Monday. By Melanie Lee

There is no doubt that new luxury hotels have a fascinating allure...and as the countdown to the London 2012 Olympics continues, it seems the UK capital may be heading into a golden era of ultra-deluxe hospitality. By Rajul