An email server breach at Epsilon Interactive exposed the names and email addresses of millions of people. The breach is being described as the worst of its kind. The breach has affected hotel chains including Hilton, Ritz-Carlton and Marriott, Secur ...

The online space is growing, but at the same time fragmenting across more platforms and devices than ever before. This includes new ways to buy display and social media. It also includes the explosion of mobile and the growing amount of tablet comput ...

Ruaridh Macdonald, sales and marketing director for Macdonald Hotels, talks about the past, present and future of the British hotel group. By Tom Otley

Hotel industry news in brief...................

Twitter is widely known for being a great communication tool to update your audience on news (note that I don't use the words Press Releases), a product release, special offers and interacting back and forth with your (loyal) customers.

More than $6bn worth of hotel projects are due for completion in the Middle East by 2013 but greater emphasis is being put on sustainability, an industry expert said on Sunday. By Andy Sambidge

Operators of some of the city's most well-known hotel restaurants say their establishments are just as edgy and creative as their free-standing counterparts. By Leon Stafford

Not all hotels come complete with gym facilities, but that doesn't mean you can't take steps to provide for the health and fitness needs of your guests. By Sarah Danielson

With Hong Kong's wealth continuing to skyrocket, it's no surprise its luxury hotels are soaring too. This month's FORBES World Billionaire list revealed that Hong Kong had added 11 new tycoons for a total of 36 billionaires (lead, as alwa ...

Have you ever been in the middle of a project and felt like banging your head against a wall because your co-worker just didn't get it? If you thought your partner was just too old and out of touch to understand the process or maybe too young and ...

When I wrote the Double Platinum Rule years ago, my intent was to communicate the importance of exceeding customer expectations. To exceed expectations, you must not only treat people the way they want to be treated (Platinum Rule), but treat people ...

If your thoughts on workplace mentoring are anything like mine, you often wonder why folks spend so much time and money trying to perfect their mentoring skills when all they need to do is pick any Sly Stallone film to learn everything they'll ev ...

In a new educational initiative, Hotel & Tourism Management students now benefit from online, interactive sessions of EzRMS™

Holiday Inn Knoxville, Hotel Harrington in Washington DC, and Howard Johnson Admiral Inn Convert to Cost Saving ‘Contactless’ Locks

If you?re like most travel marketers, you?ve spent the last year building your social network and reallocating resources to support social channels. You?ve updated your Facebook status, tweeted, yelped, posted videos and blogged to stay connected to ...

Expedia has reached an agreement with American Airlines to resume displaying the carrier's fares and states it plans to access American's inventory through its direct connect model. Expedia said it plans to access American's fares, schedules, and cus ...

Travelport continues to see "a strong corporate travel market," chief executive officer Jeff Clarke said. But in a conference call with analysts to discuss 2010 full year and fourth-quarter results, he also expressed concern about the impact of risin ...

TheBiddingTraveler.com has automated the Priceline.com bidding process and may transform the way travelers navigate their way into steeply discounted hotel rooms.

Which has been the most striking development in search engine marketing, especially from the travel sector perspective, in the last six months or so? In order to know more, EyeforTravel spoke to two executives from search marketing specialist and tec ...

Images not only help engage your visitors but you can also achieve high rankings within the search engines for images and pictures you have on your site. So how do you optimize images for SEO?