Global hotel rates climbed in February according to data released today by Pegasus Solutions in The Pegasus View. Business travel rates rose a remarkable +7% over February 2010, and rates paid by leisure travelers for hotel rooms increased +3.6% over ...

Deloitte today issued a new report identifying 10 disruptive and emerging technologies that are expected to play a crucial role in how businesses will operate globally over the next 18 months.

I've been a part of many sales teams in my career, and over and over I've noticed five common afflictions that affect them, each of which reduces morale and sales performance. By John R. Treace

To achieve the guest satisfaction is undoubtedly the ultimate Hotel goal, because a satisfied guest becomes a faithful client either by returning every time he chooses the same tourist destination or by giving value to the Hotel through his recommend ...

Having travelled a lot in the last month I have been observing some great differences in the levels with which hotels are looking for feedback from their guests. Some hotels simply do not seem to care, others have it a review score card implemented a ...

A basic tenet of sales is to go where your customers are, and yet the hotel sales department has been reluctant to embrace social media. Why? By Daniel Edward Craig

Free App Offers Real-Time Search, Intuitive Filtering, Gorgeous Graphics and Super-Simple Booking

Popular Mobile Travel Application Sees 60 Percent of Hotels Booked on Same Day of Hotel Stay

Facebook is fast becoming more than a customer relationship tool for many independent properties and chains. Many hotels now offer room-booking technology on their Facebook pages, which is leading to incremental sales.

Expedia.com announced the upcoming launch of Expedia Hotels, a free iPhone and iPod touch app developed to give travelers an intuitive, quick way to research, filter and book hotel rooms from their mobile device. No launch date has been announced yet ...

One in every eight mobile users worldwide will either have a ticket delivered to their mobile phone or buy a ticket with their phone by 2015, according to the latest forecasts from Juniper Research, noting that mobile technology and especially smartp ...

A new Survey from Travelzoo has found that 64% of people say hotel prices are more important than the destination when choosing holidays. The survey, which examined consumer behaviour, found that most holiday planning was based on price and user revi ...

Whether you are building your site in-house or working with an agency to create a great mobile experience for your customers, knowing how to think about mobile will help you reach your destination.

Creating connections with customers and ultimately building long-term relationships with them through the two-way dialogue should be the goal of any business. Social media helps brands do just that. Done right, it can be a powerful tool in building i ...

Frequently there are articles about hotel operations espousing ideas that owners and managers should implement to be more successful. However, all too often it seems that hotel operators are not being given the same advice about what not to do in tod ...

Hotel industry news in brief...................

The world isn't short of beautiful resorts, but the upcoming Mövenpick Dharamshala Resort & Spa in Northern India is poised to take the design and delivery of upscale remote properties to a whole new sustainable level.

The Rezidor Hotel Group, has been recognized as one of the World's Most Ethical Companies for the second year in a row: Following a first award in 2010, the Ethisphere Institute (USA) has again honoured Rezidor's real and sustained ethical le ...

The path to YouTube marketing success can be littered with pot-holes that budget- and time-strapped small businesses can't afford to fall into. By Amy-Mae Elliott

The Annual Tourism Industry Conference, organized by the Singapore Tourism Board, was held at the Suntec Exhibition and Convention Centre this morning. The conference brings together tourism and travel related professionals involved in the tourism in ...