GoogleÕs growing role in selecting hotels for travelers is reshaping booking behavior, reducing the influence of traditional search results and placing greater emphasis on AI-driven recommendations. As booking trends evolve, hotels must strength ...

Integrated sales, service, loyalty, and distribution capabilities give hotel brand a complete, connected hospitality platform to optimize operations and results

Lisa Jane Wheaton explores the financial implications of sluggish operational choices in hospitality during peak check-in periods, highlighting the need for streamlined processes and swift decision-making.

The article provides a comprehensive review of the E20X 2026 finalists, highlighting their innovative solutions designed to revolutionize various aspects of the hospitality sector.

ExplorUS and roommaster are broadening their collaboration to incorporate AI concierge services into over 20 park destinations, aiming to improve visitor engagement and satisfaction.

Experts at a recent industry panel discussed how hotels must adapt their technology to meet evolving guest expectations, emphasizing the importance of seamless, personalized experiences driven by data and artificial intelligence, while maintaining a ...

European travelers in the U.K., France, and Germany are exhibiting increasingly different travel behaviors, with notable splits in trip frequency, spending, booking channels, and the use of artificial intelligence, signaling a shift away from a unifi ...

For the 15th year running, Travel Outlook has successfully renewed its certification with the Kennedy Training Network, underlining its commitment to maintaining high service standards.

The partnership makes TravelMAX the exclusive referral partner for TrustYouÕs Hospitality AI platform in North Cyprus, giving hotels access to AI-driven guest experience, reputation and customer data solutions.

Navan announced plans to launch a direct connection with HiltonÕs Central Reservation System, enabling real-time booking and content integration for corporate hotel travel.

The article outlines seven effective methods for addressing rate disparity, a prevalent problem in the hospitality industry, with the aim of improving hotel website bookings.

Moody Gardens Hotel, Spa & Convention Center has chosen Tripleseat's software to upgrade its event management capabilities and optimize its operational processes.

New research shows that while digital and AI tools are widely used for planning summer travel, concerns about payment security and scams are causing many consumers to abandon online bookings, highlighting a gap between trip inspiration and purchase.

French Cowboys credits its technology platform with helping the boutique hotel group scale from a single property to a seven-hotel portfolio without adding operational complexity.

Tripleseat, an event management software provider, has secured the top position in ten categories of the G2 Summer 2026 reports, highlighting its significant influence in the hospitality technology space.

This piece explores the concept of rack rates in the hotel industry, providing definitions and examples, and discussing its role in shaping effective pricing strategies.

At HITEC, Vacatia shared how Cloudbeds Open API helps connect proprietary workflows with a unified platform, reducing fragmentation and creating a foundation for future AI use cases.

John Smallwood, President of Travel Outlook, discusses the emerging trend of using guest-led conversational AI in hotels to improve the quality and efficiency of guest calls.

Lighthouse and Bowerbird Technologies have collaborated to develop an all-encompassing solution to address rate disparity in hotels, marking a significant advancement in the industry.

Conversations at the industryÕs premier hotel technology show reinforced demand for integrated hospitality technology, simplified operations, and modern user experiences